Terms and policies
terms · privacy · shipping & returns
terms — prices
All prices are in Australian dollars and include GST where applicable. Shipping is added at checkout.
custom products
Each star is made to the design you submit at checkout. Please check your design before placing an order — what you build is what we make.
intellectual property
The dyjora wordmark, the star, and all designs and imagery on this site remain the property of dyjora. Buying a star buys you the star — not a licence to reproduce the designs.
governing law
These terms are governed by the laws of Queensland, Australia. Nothing in them limits your rights under Australian Consumer Law.
privacy — what we collect
When you place an order, we collect what is needed to make and send your star: your name, email, shipping address, and the design you submit.
Payment is handled entirely by Stripe. Card numbers never touch dyjora’s servers — we only receive confirmation that payment succeeded.
what we do not do
- No marketing emails without your consent.
- No selling or sharing your data with anyone, ever.
- No tracking beyond what the shop needs to work.
your bag
The designs in your bag are stored locally in your browser. They stay on your device and are only sent to us when you check out.
your rights
We handle personal information in line with the Australian Privacy Principles. You can ask us at any time what we hold about you, or ask us to correct or delete it.
shipping & returns — made to order
Every star is made to order in Brisbane. Allow up to two weeks for your star to be made and dispatched. During the pre-order window, stars ship from 1 September.
Every star is numbered. Your number arrives with your dispatch confirmation — it belongs to your star, and only yours.
shipping — australia
$9.95 tracked, anywhere in Australia. Free on orders over $60.
shipping — everywhere else
$24.95tracked, worldwide. Any customs duties or import taxes at the destination are the buyer’s responsibility.
returns
Each star is custom-made to the design you submit, so we do not offer change-of-mind returns on customised items. This is consistent with Australian Consumer Law, which does not require returns for custom-made goods when you simply change your mind.
If your star arrives faulty, damaged in transit, or is not what you ordered, contact us within 30 days of delivery and we will make it right — repair, replacement or refund.
Nothing here limits your rights. The consumer guarantees under Australian Consumer Law always apply.
contact
Questions go to hello@dyjora.com.